How often should I clean my filter?
It's usually best to chemically clean your filter once in the middle of the season (around the 4th of July) and at the end of the season.

How often should I change the sand in my filter?
We recommend replacing the sand every 3-4 years.

How often should I run my pump and filter?
We like to see people run their filter 24 hours a day or at a minimum of 8-12 hours of daylight at peak season.

If I'm losing 1/2" of water a day should I be concerned that I have a leak?
No. During the middle of summer, normal evaporation can cause about 1/2" of water loss per day. More than 1/2" a day may indicate a leak.

When should I open my pool?
Early spring is usually the best time to open pools. If you have a safety mesh cover, we recommend not waiting any later than end of April because water and sunlight will be going through the cover and can cause very green water.

How often should I replace my test kit and reagents?
It's a good idea to start fresh with a new set at the beginning of every season.

How often should I backwash my filter?
You should make note of what your starting pressure is at the filter gauge after being cleaned. Once the pressure reaches 10-12psi over the normal operating pressure, backwash the filter. If you backwash too frequently, the pool can actually become cloudy and it can make the filtration less effective.

Is it really important to brush my pool, even if I have an auto-cleaner?
YES! It's just like brushing your teeth. While auto-cleaners are great for catching most debris, some of them do not climb walls and steps and may not have brushes that actually scrub. We recommend brushing the walls, slope, and steps at least once a week, especially if the pool isn't being used. This will eliminate the slimy film that can sometimes form and prevent the start of algae growth.

Why can't I get a chlorine reading?
It is likely that your free chlorine is "locked up" with organic materials in the water called chloramines. Chloramines are created by swimmer waste, perspiration, oils and other contaminants. Superchlorinating your water should break up the molecules and allow the chlorine to become free and able to do its job again.

What are phosphates?
Phosphates are found in soaps, detergents, shampoos, lawn fertilizers, leaves and even some pool chemicals. When the phosphate level is too high in your pool, it can become a source of food for algae. If you are having a hard time keeping a consistent chlorine level in your pool, it's a good idea to check for phosphates. There are additives that can aid to remove phosphates from your water.

 
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